About Us

We strive to create a diverse, inclusive environment. By bringing our unique perspectives together, we can accomplish more than ever before.

Meet Our Team

Adrienne Johnson

TRAINING & QUALITY MANAGER

CO-FOUNDER, CHIEF PEOPLE & BRANDING OFFICER

Ron Riley

ASST. CUSTOMER EXPERIENCE MANAGER

Braman Wysong

CUSTOMER EXPERIENCE SUPERVISOR

VP OF PERFORMANCE EXCELLENCE & INSIGHTS

Craig Vretas

DIRECTOR OF BUSINESS DEVELOPMENT

DIRECTOR OF CUSTOMER EXPERIENCE

Mari Floyd

MARKETING & COMMUNICATIONS MANAGER

Tim Foyer

DIRECTOR OF BUSINESS DEVELOPMENT

FOUNDER & CHIEF EXECUTIVE OFFICER

SR. HUMAN RESOURCES MANAGER

Raychele Milillo

BUSINESS MANAGER

We Consider Ourselves a Purpose Driven, For-Profit Business

Our business mission is to provide high-quality supplemental customer support services as an extension of our clients business.

Our social mission is to employ and advance the careers of a historically underserved population, disrupting the generational cycle of poverty and moving people from jobs to careers.

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Our leaders foster culture and unity by living out our values and working to instill them in our team members.

Our Values

Commitment

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We are dedicated to the success of our customers, partners and employees.

Character

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We strive to consistently do the right thing by being honest, open, ethical and fair.

Teamwork

We are one team; our success depends on our collective energy, intelligence and contributions.

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Leadership

Each and every one of us has the courage to teach, learn and grow in order to shape a better future.

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It takes people with different ideas, strengths, interests, and backgrounds to make our company succeed.

Community

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We are genuinely concerned about the needs of others and seek first to understand, then respond with compassion.

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